Travel A/OPC Training: Agency Websites
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PART ONE:
How it Works

PART TWO:
Program Participants
Introduction
Lesson 1: Key program participants
Lesson 2: Others involved with the GSA SmartPay® 2

PART THREE:
A/OPC Responsibilities
Introduction
Lesson 1: What are my primary responsibilities as an A/OPC?
Lesson 2: How are new accounts set up?
Lesson 3: Account Maintenance?
Lesson 4: What is My Responsibility: Suspension of Account
Lesson 5: What is My Responsibility: Cancellation of Account
Lesson 6: Lost or Stolen Card?

PART Four:
A/OPC Reporting Tools
Lesson 1: Report Access
Lesson 2: General Account Information
Lesson 3: Transactions, Payments, and Disputes
Lesson 4: Account delinquency
Lesson 5: Statistical or Summary Information
Lesson 6: My Responsibilities for Printing
Lesson 7: What are ad hoc reports?

PART Five:
Account Delinquency and Misuse
Lesson 1: Account Delinquency and Misuse
Lesson 2: Notifying Customers
Lesson 3: Initiating Action
Lesson 4: Informing Cardholders
Lesson 5: Caring About Delinquency
Lesson 6: Tracking Misuse and Delinquency
Lesson 7: Ethical Standards"

PART SIX:
Risk Mitigation
Introduction
Lesson 1: Control Mechanisms
Lesson 2: Available Tools
Lesson 3: Tools for Easier Auditing
Lesson 4: GSA Provided Tools
Lesson 5: Are Credit Checks Required?
Lesson 6: What are Pre-funded Cards?
Lesson 7: Consequences of Cardholder Misuse
Lesson 8: Suspecting Misuse?

PART SEVEN:
Salary Offset
Lesson 1: What is salary Offset?
Lesson 2: What is split disbursement?

PART EIGHT:
Resources
Bank Contact Information
SmartPay® 2 Master Contract
List of Commonly Used Acronyms
GSA SmartPay® 2 related websites
Ethics and Acquisition related websites
Agency websites relating to the GSA SmartPay® 2 travel charge card program

Home   Quiz
  The Government Travel Charge Card
 

Part VIII: Resources

Agency websites relating to the GSA SmartPay® 2 travel charge card program:

Many agencies have their own specific websites to address their own travel charge card initiatives. Due to the overwhelming number of these sites, we have only listed a limited number below. The following websites (primarily DoD related) are good examples of content and functionality. They provide helpful information to A/OPCs. Don't forget to check your agency's website (both internal and external sites) for more information concerning the government travel card program.

Department of Defense Travel Management Office (DTMO):
www.defensetravel.dod.mil

Coast Guard:
www.uscg.mil/hr/psc/tvl.asp

Veteran's Affairs:
www.va.gov/pubs/directives/General-Management/0631.1dir.htm

Department of the Interior:
http://www.doi.gov/initiatives/traveler_faq.html

Department of Commerce:
http://www.osec.doc.gov/oas/travel

Department of State
http://www.state.gov/travelandbusiness



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